TERMS AND CONDITIONS
Greenlab Terms and Conditions
Last Updated: 20th May 2026
Welcome to GREENLAB! These Terms and Conditions (“Terms”) govern your use of our website (“Site”) and the purchase of products from our online store (“Store”). By accessing or using our Site and Store, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. GENERAL INFORMATION
1.1 GREENLAB is a body care production and distribution company dedicated to providing high-quality, natural skincare products. 1.2 These Terms apply to all visitors, users, and customers of the GREENLAB website and Store.
2. ELIGIBILITY
2.1 You must be at least 18 years old to use our Site and Store. By using our services, you confirm that you meet this age requirement. 2.2 If you are accessing our Site on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms.
3. ACCOUNT REGISTRATION
3.1 To make purchases from our Store, you may be required to create an account. 3.2 You are responsible for maintaining the confidentiality of your account details and password. 3.3 GREENLAB reserves the right to suspend or terminate accounts that violate these Terms.
4. PRODUCTS AND ORDERS
4.1 All product descriptions, pricing, and availability are subject to change without notice. 4.2 We reserve the right to limit the quantities of products purchased per person, per household, or per order. 4.3 GREENLAB may refuse or cancel any order at its sole discretion, including those suspected of fraud or unauthorized activity. 4.4 If an order is canceled after payment has been processed, a full refund will be issued.
5. PRICING AND PAYMENTS
5.1 Prices listed on the Site are in [Insert Currency] and are subject to change without notice. 5.2 Payment must be made in full at the time of purchase using our approved payment methods. 5.3 We use secure third-party payment gateways to process transactions and do not store payment details.
6. SHIPPING AND DELIVERY
6.1 GREENLAB ships products globally. Shipping costs and estimated delivery times vary based on location and shipping method selected at checkout. 6.2 We are not responsible for delays caused by shipping carriers, customs processing, or other unforeseen circumstances. 6.3 Risk of loss and title for purchased products transfer to you upon delivery.
7. RETURNS AND REFUNDS
7.1 We accept returns of unopened and unused products within [Insert Return Period] days of purchase. 7.2 To request a return, please contact our customer service team at [Insert Contact Email]. 7.3 Refunds will be issued to the original payment method once the returned item is received and inspected. 7.4 Shipping costs for returns are the customer’s responsibility unless the return is due to a GREENLAB error.
8. INTELLECTUAL PROPERTY
8.1 All content on the Site, including text, graphics, logos, images, and product descriptions, is the property of GREENLAB and is protected by intellectual property laws. 8.2 You may not reproduce, distribute, or modify any content from our Site without prior written consent from GREENLAB.
9. LIMITATION OF LIABILITY
9.1 GREENLAB is not liable for any indirect, incidental, or consequential damages arising from the use of our Site, Store, or products. 9.2 Our total liability for any claims related to our products or services shall not exceed the amount paid for the specific product or service in question.
10. DISCLAIMER OF WARRANTIES
10.1 Our products and services are provided “as is” without any warranties, express or implied, including but not limited to fitness for a particular purpose. 10.2 We do not guarantee that the Site or Store will always be available, secure, or error-free.
11. THIRD-PARTY LINKS
11.1 Our Site may contain links to third-party websites for informational purposes. 11.2 GREENLAB is not responsible for the content, policies, or practices of third-party websites.
12. GOVERNING LAW AND DISPUTE RESOLUTION
12.1 These Terms shall be governed by and construed by the laws of Thailand 12.2. Any disputes shall be resolved through arbitration or mediation by the laws of Thailand
13. CHANGES TO TERMS
13.1 GREENLAB reserves the right to update or modify these Terms at any time. 13.2 Any changes will be effective immediately upon posting on the Site.
14. CONTACT INFORMATION
If you have any questions about these Terms, Please contact us at:
GREENLAB Customer Support
Email: talktous@greenlab.co.th
Phone: +66 995611156
+66 (076) 623444
Address: 136/3 Moo 7 , T.Maikhao, A. Thalang, Phuket 83110.
Thailand