PRIVACY POLICY

GREENLAB PRIVACY POLICY

Last Updated: 20th  May 2026

At GREENLAB, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (“Site”) and shop at our online store (“Store”). By using our services, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We collect different types of information to improve our services and provide you with a better shopping experience. The information we collect includes:

1.1 Personal Information

Name
Email address
Shipping and billing addresses
Phone number
Payment details (processed securely by third-party payment providers)
1.2 Non-Personal Information

Browser type and version
IP address
Cookies and tracking data
Referring to websites or search engines
Site usage data (pages visited, time spent on pages, etc.)
1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track site analytics, and improve our services. You can manage your cookie preferences in your browser settings.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

Process and fulfill your orders
Improve customer service and support
Personalize your shopping experience
Send order updates and promotional emails (with your consent)
Analyze website performance and optimize content
Prevent fraud and ensure site security
3. HOW WE PROTECT YOUR INFORMATION

We implement appropriate security measures to safeguard your personal information, including:

Secure Socket Layer (SSL) encryption for transactions
Strict access controls to limit unauthorized data access
Regular security audits and updates
Secure third-party payment gateways for financial transactions
4. THIRD-PARTY DISCLOSURE

We do not sell, trade, or rent your personal information. However, we may share information with:

Service Providers: Third-party partners that help us operate our business (e.g., payment processors, shipping providers, marketing platforms).
Legal Requirements: Authorities if required by law, to protect our rights, or to prevent fraud.
5. DATA RETENTION

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights under data protection laws, including:

Access & Correction: Request access to or correction of your personal data.
Data Deletion: Request deletion of your personal data.
Marketing Preferences: Opt out of marketing communications at any time.
Cookies Control: Manage cookie settings through your browser.
To exercise your rights, please contact us at [Insert Contact Email].

7. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. GREENLAB is not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any information.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our Site and Store after updates constitutes acceptance of the revised policy.

9. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

GREENLAB Customer Support
Email: talktous@greenlab.co.th
Phone: +66 995611156
+66 (076) 623444
Address: 136/3 Moo 7, T.Maikhao, A. Thalang, Phuket 83110.
Thailand

By using our Site and Store, you acknowledge that you have read, understood, and agreed to this Privacy Policy.